For non-urgent matters, please adhere to the guidelines provided and select the appropriate service. It may not be necessary to schedule an appointment. This approach will enhance our efficiency and ensure appointments are available when you truly need them.
Book an Appointment
Pharmacy First Service & Self-Care
Pharmacy First Advanced Services
The NHS in England has introduced a service called Pharmacy First, which allows you to obtain advice and, if suitable, treatment from your pharmacists for seven common conditions without needing an appointment or prescription. This service builds on the self-care advice and support that the Pharmacy Team has always provided.
Self-Care
Assistance and support are available from numerous national and local organizations.
Routine Appointment
Ways to book
You can now use the internet to book and cancel appointments or consult with your GP in the following ways:
If You Still Need To See Or Talk To Someone At The Surgery
Our phones are extremely busy when the surgery opens at 8:00 AM, alternatively it is much easier to reach us via Patchs.
Our challenge is ensuring we have enough slots each day for patients who need immediate attention. Additionally, we must offer follow-up appointments for ongoing issues, ensuring continuity with their clinicians. We also aim to provide advance booking options to accommodate those who are working or have transportation difficulties.
Appointments can be booked upto 4 weeks in advance, please fill a Patchs request. As a practice, we strive to see everyone as promptly as possible. However, due to varying daily demand, we cannot guarantee that you will be able to see your preferred doctor. If you wish to see a specific doctor, you can book in advance, but please note that appointments may not be available for several weeks. For straightforward issues, we hope you will consider seeing another clinician.
We also offer extended surgeries that can be booked in advance for those who work far away or have difficulty coming in during regular surgery hours.
Phone Only Booking
Appointments for Postnatal examinations, Child six week development checks, Antenatal examinations and cervical smears should NOT be booked online. These consultations require longer appointments which need to be booked through a receptionist.
Late For Your Appointment
Please make sure that you attend your appointment on time.
Text Reminder Services
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to consent to receiving text messages.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Interpreting Services
Please inform Reception if you require an interpreter.
Sick/Fit Notes
If you’ve been ill for more than seven consecutive days and have taken sick leave, you must provide your employer with a doctor’s ‘fit note’ (previously known as a ‘sick note’). This requirement includes non-working days like weekends and bank holidays.
Visit our Sick Note Page
Travel Vaccinations
Information and advice for travelling abroad.
Visit the NHS Travel Advice Page to find out more.
Home Visits
Home visits are only offered to patients who are too ill to come to the surgery and they are at the doctors’ discretion. Lack of transport is not grounds for asking for a home visit. They are usually made after morning surgery except in emergencies.
We encourage requests for home visits to be made before 10.30am
Requests for non-urgent visits received after this time may be deferred to the next day at the Duty Doctor’s discretion.
Life Threatening – Visit A&E
Change Or Cancel An Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
- Telephone us on 01895 442026
- Cancel through the NHS APP
Out Of Hours
Extended Access Service
| Name | Postcode | Parking |
| Mead House | UB4 8EW | Parking avaliable |
| Otterfield | UB7 8PE | Pay and Park near Wilko |
| Yiewsley High Street | UB7 7DP | Pay and Park near Wilko |
| Yiewsley Family Practice | UB7 7DP | Pay and Park near Wilko |
| Oakland Medical Centre | UB10 9JX | Limited, Pay and Park after Medical Centre |
| Pembroke Medical Centre | HA4 8NX | Parking in Ruislip |
| Uxbridge Central | UB8 1UB | Pay and Park in the Chimes Centre |
| Eastcote Medical Centre | HA5 1TG | Pay and Display in Pinner |
| Acorn | UB10 9JN | Pay and Park |
Who Can Book These Appointments?
Improved Access appointments are available to all patients, regardless of location. This means you can see a clinical professional seven days a week, 52 weeks a year.
How Can I Book an Appointment?
To book these appointments, contact your surgery reception staff as usual.
Life Threatening
Urgent But Not Life Threatening
Non-urgent
Chaperones
Both female and male patients may ask for a chaperone at any time when they are consulting our doctors, nurses and clinical staff. In the same way, our doctors, nurses and clinical staff may ask for another member of staff to be present as a chaperone during a consultation.